Like I said, so very long ago, I've made some comics based on Tech Support Calls I've had in the past. Since I've worked there for getting on for 3 years now, and in that time have taken an approximated 3500+ calls (We have a ticket system, although we don't always keep it up to date) I've got quite a few gems of Customers behaving badly, stupidly or just plain being polyps on the Anus of Humanity.
I have ideas for quite a few comics, but I've finished up 4 for now, to see how much people like them.
Due to the rather specialist nature of the support, certain things may not make sense, so I'll include a brief Key which will at least tell you what certain phrases mean. I'll update it as things get added (If I get around to it)
DVR: Digital Video Recorder, an Analogue, or HD Analogue Recorder, to which cameras can be attached for recording
NVR: Network Video Recorder, an IP Recorder, to which Networked cameras can be attached for recording
PTZ: Pan Tilt Zoom, applies to specific cameras that can be controlled, to pan, tilt or zoom.
IP: In CCTV, this applies to the camera format. IP Cameras work over networks.
TVI: A Common HD Analogue format for cameras currently in use.